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Insights.

What we’ve learned about reservations, deposits and no-shows from running bookings for high-end venues in Asia.

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What to Look For in a Restaurant Reservation System (Asia, 2026)

What to Look For in a Restaurant Reservation System (Asia, 2026)

Most reservation platforms were built for US and European mass-market dining. For premium venues in Asia, six criteria matter more than brand recognition or marketplace reach. Here is how to evaluate any platform against them.

Insights · 9 min read · March 16, 2026

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  • In person on boarding with Empat Group

    What Good Reservation System Onboarding Looks Like

    Most reservation systems hand you a login and a help centre. For a restaurant, that is where adoption fails. Six things to expect from onboarding, and what to ask before you sign.

    Insights · 9 min read · October 19, 2026

  • The exterior of Nautilus, the Empat Group restaurant outside Ubud centre, Bali

    Reserve with Google: The Upgrades, Experiences and Guests You Lose

    A Google booking arrives as a name and a time. No experience, no private room, no pairing, no nationality, no consent to invite them back. Here is what that costs.

    Insights · 12 min read · October 8, 2026

  • How to Reduce Restaurant No-Shows: A Guide for Fine Dining Venues in Asia (2026)

    How to Reduce Restaurant No-Shows: A Guide for Fine Dining Venues in Asia (2026)

    No-shows run around 8% of bookings in mature markets, 10% in Singapore. Deposits cut them by 57%, SMS reminders by 27%. Build a policy that actually works.

    Insights · 16 min read · April 29, 2026

  • SevenRooms Alternatives in Asia (2026): 5 Compared

    SevenRooms Alternatives in Asia (2026): 5 Compared

    SevenRooms starts around $499/venue/month. Compare Chope, TableCheck, OpenTable, Resy and Revasi for premium independent restaurants and bars in Asia.

    Insights · 11 min read · April 27, 2026

  • Chope vs SevenRooms vs TableCheck vs OpenTable (2026)

    SevenRooms vs OpenTable vs Chope vs TableCheck (2026)

    SevenRooms costs about $499 a month, TableCheck about $250, OpenTable $149 to $499 plus per-cover fees. Chope takes commission. Here is who each suits.

    Insights · 12 min read · April 27, 2026

  • Why Reservation Systems Matter More Than You Think

    Why Reservation Systems Matter More Than You Think

    Reservations influence preparation, service flow, and guest experience far more than most restaurants realise.

    Insights · 12 min read · March 4, 2026

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