Inside the Reservations at Nusantara Ubud
About Nusantara
Nusantara is a high-end Indonesian restaurant located in Ubud, Bali. The concept celebrates regional Indonesian cuisine through a refined yet approachable dining experience built around sharing and culinary storytelling.
The restaurant is part of Locavore Group, the hospitality group behind several restaurants in Ubud founded by chefs Eelke Plasmeijer and Ray Adriansyah, whose work has helped introduce modern interpretations of Indonesian cuisine to a global audience.
Unlike tasting menu concepts, Nusantara operates with a more flexible dining structure while remaining deeply rooted in culinary precision and hospitality.
A Restaurant with Multiple Experiences
Nusantara is located in the centre of Ubud, one of Bali's busiest dining destinations. As a result, the restaurant operates with a mix of reservations and significant walk-in traffic.
Beyond regular dining, the venue also offers curated experiences such as:
- Indonesian cooking classes
- Private dining experiences
- Special group bookings
Each of these requires different booking structures, capacities, and payment requirements.
Managing these experiences alongside restaurant reservations requires more than a basic booking form.
The Core Challenge
Before implementing Revasi, managing the different booking types created several operational challenges.
These included:
- Handling cooking class bookings separately from dining reservations
- Manually coordinating pre-payments for experiences
- Limited visibility across different reservation types
- Difficulty balancing reservations with walk-in guests
- Additional administrative work for the reservations team
For a restaurant operating in a high-traffic area like Ubud, these processes needed to be streamlined.
Structuring Reservations and Experiences Together
Revasi was configured to manage Nusantara’s dining reservations and curated experiences within one system.
Managing Multiple Booking Types
The platform allowed Nusantara to structure several booking formats in parallel:
- Regular dining reservations
- Cooking classes
- Private dining bookings
Each type could be configured with its own:
- Capacity limits
- Schedule
- Pricing structure
- Reservation flow
This allowed the team to manage different revenue streams without switching between tools.
Automated Pre-Payment for Experiences
Experiences such as cooking classes often require upfront payment.
Previously, these payments had to be arranged manually through email or payment links.
With Revasi, pre-payments could be integrated directly into the booking flow.
This allowed the restaurant to:
- Secure bookings in advance
- Reduce administrative coordination
- Provide a smoother booking experience for guests
Balancing Reservations and Walk-Ins
Because Nusantara is centrally located in Ubud, walk-in traffic remains an important part of daily service.
Reservation settings were configured to maintain flexibility while preventing overbooking during peak periods.
This ensured that reservations supported service rather than limiting it.
Founder-Led On-Site Configuration
Implementation was supported on-site by Revasi's founders, Regilio and Lucas.
This included:
- Configuring experience-specific reservation flows
- Setting up automated pre-payment logic
- Adjusting availability based on walk-in patterns
- Training the reservations and service teams
The system was adapted around Nusantara’s operational rhythm rather than forcing the restaurant into a rigid template.
Operational Impact
For Nusantara, the improvements focused on clarity and efficiency.
The restaurant gained:
- Unified visibility across dining and experiences
- Automated payment collection for bookings
- Reduced manual coordination
- Better balance between reservations and walk-ins
- More structured operational oversight
Reservations became part of the restaurant’s operational infrastructure rather than a standalone booking process.
Frequently Asked Questions About Nusantara Reservations
What reservation system does Nusantara use?
Nusantara uses Revasi as its reservation infrastructure to manage both dining reservations and curated experiences.
Can guests book cooking classes through the reservation system?
Yes. Cooking classes and other experiences can be booked directly through the same system used for dining reservations.
Does Nusantara require pre-payment for certain experiences?
Yes. Experiences such as cooking classes can require pre-payment during the booking process.
Reservation Infrastructure for Experience-Based Restaurants
Restaurants that combine dining with experiences require more than standard reservation tools.
They need systems capable of handling:
- Multiple booking types
- Pre-payment workflows
- Flexible availability
- Operational visibility
Revasi supports restaurants that operate beyond traditional dining reservations.
Book a demo to explore how Revasi supports modern hospitality operations.