Both built for Asia. Revasi is built for the top end.
UMAI is a capable reservation and CRM platform with genuine Asian roots. Revasi takes a different approach — purpose-built for high-end restaurants, bars and hospitality groups where brand experience, guest intelligence and premium features matter most.
| At a glance | Revasi | UMAI |
|---|---|---|
| Fully branded booking experience | Yes | Partial |
| Designed for high-end venues & groups | Yes | Partial |
| Hands-on personal onboarding | Yes | Partial |
| Direct WhatsApp support | Yes | No |
| CRM & marketing automation | Basic | Yes |
The same system that seats Locavore NXT, Soléa, Empat Group and other venues across Bali every day.
Where the platforms differ.
UMAI is a Malaysia-based reservation and CRM platform that has built genuine traction across Asia and beyond. It offers solid table management, marketing automation, Google Reservations integration and even automated call handling via IVR. For restaurants looking for one system that covers reservations, CRM and marketing, UMAI is a credible option.
The difference is in positioning and depth at the premium end. UMAI serves restaurants across the spectrum — from casual venues to upscale dining. Its feature set reflects that breadth: strong on CRM and marketing automation, solid on reservations, but the guest-facing booking page is functional rather than branded.
Revasi is narrower in focus and deeper in execution for high-end venues. The booking experience is fully white-labelled — your photography, your colours, your typography, with no Revasi branding visible to guests. Dietary requirements are detected automatically at the point of booking. Custom experience types — chef’s table, private dining, tasting menus — each get their own imagery, pricing and configuration. Upsell add-ons at checkout convert incremental revenue without staff effort.
If your venue is a high-end restaurant or bar where the booking experience is an extension of your brand — or you’re a hospitality group managing multiple premium venues — Revasi is built specifically for that. If you need broader CRM and marketing tooling across a mixed portfolio, UMAI may be the better fit.
Why premium venues choose Revasi.
Fully branded, not just customisable
UMAI allows some customisation of booking widgets. Revasi gives you a fully white-labelled booking experience — your photography, colours and typography throughout. Guests never see Revasi’s brand.
Built for premium experiences
Chef’s table, private dining, tasting menus — each experience type gets its own imagery, capacity rules and pricing. Upsell add-ons at checkout let guests add wine pairings or upgrades seamlessly.
Dietary intelligence, not just notes
Revasi detects dietary requirements automatically at the point of booking and surfaces them in the pre-service dashboard. No manual entry, no chasing guests for information they already provided.
Support from the people who built it
Every Revasi partner gets a dedicated contact and a private WhatsApp channel — direct access to the team that built the product, not a support queue.
Feature comparison.
Compiled from publicly available materials. Features may vary by plan or region.
| 12 of 12 features | Revasi | UMAI |
|---|---|---|
| Fully branded booking experience | Yes | Partial |
| No per-cover commission | Yes | Yes |
| Built for Asia | Yes | Yes |
| Designed for high-end venues & groups | Yes | Partial |
| Hands-on personal onboarding | Yes | Partial |
| Direct WhatsApp support | Yes | No |
| Custom experience types (chef’s table, private dining) | Yes | Partial |
| Dietary detection & guest profiles | Yes | Partial |
| Upsell add-ons at booking | Yes | No |
| CRM & marketing automation | Basic | Yes |
| Google Reservations integration | No | Yes |
| IVR / automated call handling | No | Yes |
- Book a demoThirty minutes on your venue, your policies and your team, with no slide deck.
- Onboarding in personWe set up your floor plan, policies and guest emails, and bring your guest data over where possible.
- Live within one weekYour floor and management teams trained before the first service.
Common questions.
Switching, pricing and features. Anything we haven’t covered, ask us directly.
UMAI is a Malaysia-based reservation and CRM platform used by restaurants across Asia and beyond. It offers solid reservation management, marketing automation and Google integration. Revasi is more narrowly focused on the premium end of the market — offering fully branded booking experiences, dietary detection, custom experience types and upsell capabilities designed specifically for high-end restaurants and bars.
UMAI serves restaurants across the spectrum — from casual dining to upscale venues. Its CRM and marketing features are strong. However, for a high-end venue where the guest-facing booking experience must fully reflect your brand identity, Revasi offers deeper customisation and a booking flow designed specifically for premium hospitality.
Yes. UMAI is based in Kuala Lumpur, Malaysia, and operates in over 15 countries. It has genuine presence across Asia, making it one of the few reservation platforms built in and for this region. Revasi also operates across Asia, with a specific focus on high-end venues.
Revasi’s key differentiators for premium venues include fully white-labelled booking pages with complete brand customisation, automatic dietary detection at the point of booking, custom experience types with distinct imagery and pricing, built-in upsell add-ons at checkout, and dedicated personal support via WhatsApp from the team that built the product.